Refund, Exchange & Cancellation Policy
Refund, Exchange & Cancellation Policy
Refund & Cancellation Policy

Refunds: If, for whatever reason, you are dissatisfied with your purchase, you can return it to HAM within 30 days of purchase date subject to conditions below. Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise. Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 days for a credit to appear on your account. If payment was made by check, the refund check will not be issued before 10 business days after the date of purchase. If the item was sent back for an exchange, please allow 3-5 business days for the replacement to be processed.

Cancellation: Membership in HAM may be terminated at any time by email to

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San Antonio, Texas 78247